NAVIREXO™ | Operator: Hangzhou Yunlian Computing & Network Technology Co., Ltd. | Legal Representative: Zhao Guozhi | Email: service@navirexo.com
Business Address: Room 405, 4th Floor, Block A, No. 3 Xiyuan 9th Road, Sandun Town, Xihu District, Hangzhou City, Zhejiang Province
NAVIREXO™ aims to prepare confirmed orders for dispatch promptly. Once an order has been dispatched, the estimated transportation time is 3–7 days. This is an estimate rather than a guaranteed arrival date. The destination, carrier route, local operating conditions, and unexpected disruptions can affect the actual delivery date.
The delivery options and any applicable delivery charges are presented during the ordering process. Please enter a complete and accurate delivery address. If you notice an address error, contact service@navirexo.com as soon as possible. We will try to help, but a change may not be possible after the order has entered the carrier’s network.
When tracking information is available, it will be provided through the order communications. Tracking events may not appear immediately after dispatch. If a parcel appears delayed, is marked delivered but cannot be located, or arrives with visible damage, contact us with your order number and a description of what happened. After-sales requests are reviewed within 3 business days; a carrier investigation may take additional time.
Please inspect the parcel when it arrives. If the contents are incorrect or damaged, keep the packaging where possible and let us know so we can review the concern. The Return Policy explains the 30-day return-request window, and our support team will provide the appropriate return destination when needed.